When the economy is good and hotels are making money, sales is something that flies under the radar and is not closely inspected or even fully understood by people in operations who oversee this function. To successfully recover post Covid, hotels, brands and management companies will need to look at how the sales function is…READ MORE
According to HVS, occupancy is going to be relatively flat in 2020 with less than a 1% increase in ADR. Although we cannot control the economic cycle or the labor shortage in the hospitality industry, we can instead make gains by controlling how we show up and what we do from a sales perspective. As…READ MORE
What are some of the best practices surrounding RFP’s (Requests For Proposal) that will yield results? These days, there are no official ‘start’ and ‘stop’ dates as it can happen year-round. However, the bulk of negotiations typically take place between August and January so it’s good to be prepared to approach this time with a…READ MORE
Are you Pitch Slapping Your Clients? Two easy steps to Relevant Business Conversations that Convert.
Are you having sales conversations or business conversations? There is a massive gap between what clients are expecting and what salespeople are delivering. We need to bridge this gap so we can start having relevant business conversations. Salespeople today are getting lost in the clutter of information and trying to manage their day-to-day tasks. While…READ MORE
Are you a Hotel Owner, or Hotel Sales Professional struggling with local sales and building base business? Do you know how to have relevant business conversations that convert versus sales conversations that fall flat? If making sales is your full-time job or even if it is just one part of the many things you do,…READ MORE
Hotels today are faced with increased competition and labor shortages. Now more than ever, if hotels want to compete they need to do so by letting their people be their differentiator. Listen to this podcast to explore the importance of developing a sales focused culture.READ MORE