For properties that are Limited Service – what programs do you use to keep track of sales contacts, contracts, traces? the properties I am currently working with do not have anything in place. Looking for ideas
Great question! I would suggest looking at your current PMS capability and how you can leverage it to build out a database process. If there is an option and it makes sense to invest in a Sales CRM, I think it would be a leap in the right direction, especially if you are managing a Sales Manager or DOS. Otherwise, we have seen teams still leverage Excel spreadsheets and a more manual process (folders, sales activities sheet) and depending on your Brand there may be samples in your Brand Resources/Brand Portal.